- Shipping & Returns
Shipping & Returns
Our return policy is straight forward; any item to be returned must follow these steps.
- The item must be post dated 14 days from the date received
- All returned items should not be opened. It must be in original packaging.
- Customer is responsible for postage on any returns
- We charge 30% stocking fee on all return items
- The customer pays for the return freight
- Patterns viewed on a computer screen might be slightly different when you receive it, we recommend you order samples
Once your order reaches our warehouse, we can not cancel the order! If you wish to cancel any order that is in our warehouse for processing, Please send an email through our Contact-Us form. We will contact you right away for the cancellation.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. In a situation where the item can not be ship to you because of international restriction agrement, you will be notify by email and a refund will be issue right away.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We use US Postal Air Mail for all of our International shipments, we charge by the weight for all our international shipping. Delivery time may vary based on location of our customers. Most of our consumers receive their product within 7 days and up to 2 weeks. Due some country restrictions some wallpaper packages may experience late delivery time. We advice our customers to wait a full 14 business days during these time before contacting us about shipments.
We accept payment via PayPal, VISA, MC, AMEX, Discover and Google Checkout from all customers.Your Credit Card will be charged at the time of order. We do accept PayPal express and any prepaid credit or debit cards.